Professional Services

Could your workplace benefit from a better understanding of burnout (and how to recognise it early)? Could your leaders benefit from frameworks and tools that can help with burnout prevention, early identification, or supporting affected workers?

Contact me about coaching, training, and professional development options.

Is there a high risk of burnout in your workplace, occupation, team, or job? What are the key problems, issues, and psychosocial hazards that need attention? What critical resources are missing?

Contact me for help with risk assessments.

You may know where the problems are, but you may not know what to do about them. What systems, resources, tools, practices, and work design changes will make a difference? What actions and controls will meet the regulator’s expectations?

Contact me for help with psychosocial hazard controls.

Could you use help taking the next steps forward in managing psychosocial risks? Contact me for:

• Guidance on interpreting legislative requirements and understanding regulator expectations for psychosocial risk management (Australia only);
• Advice on how to enhance the psychosocial risk maturity in your organisation or team;
• Support with developing a workable schedule of risk management controls for known and possible psychosocial hazards;
• Help developing workable hazard monitoring systems, reporting systems, investigation processes, and policy documents; and
• Support with identifying how upcoming organisational changes may affect psychosocial risks, and how best to manage such risks.

Has someone reported a psychosocial hazard that should be investigated by an independent party? Would you like help assessing your team’s psychosocial hazards, in order to be proactive about controlling them? Could you use expert assistance with an audit of your safety culture and systems? Contact me for:

• Independent investigation of incidents involving psychosocial hazards;
• Assessment of psychosocial hazards and evaluation of safety culture / maturity across teams or organisations;
• Evaluation of current psychosocial risk controls and the mechanisms affecting those controls (e.g., systems, policies, training, and resources);
• Strategic review of current preventive, alleviative, and rehabilitative defences against psychological injuries;
• Independent assessment of compliance with regulations governing psychosocial risk management; and
• Bespoke reports and presentations (guaranteed AI-free).

Could you use support with training, coaching, guidance materials, or other professional development to help with managing psychosocial risks in your organisation? Contact me about:

• Building awareness of psychosocial hazards and appropriate reporting processes;
• Tailored capability uplift in psychosocial risk management for leaders and WHS officers;
• Training WHS professionals and leaders (including the often-overlooked middle managers) in how to apply psychosocial risk control measures; and
• Design and delivery of training programs, capability frameworks, and other resources to facilitate smart work design, healthy leadership practices, and psychologically safe work cultures.

What do you want to measure, why, and for whom? Much of the success of scale development projects depends on a clear understanding of project goals, end-user needs, available resources etc. I can help you clarify guiding goals and intentions.

Lack of precision can undermine the process of developing effective measures. What is it exactly that you want to measure — and how is that different from similar phenomena? I can help you articulate the distinguishing features of what you want to measure.

One of many tasks that looks easier than it is. Items should clearly indicate the intended construct — and no others — in a manner that allows a variety of responses. I can keep you from wasting a lot of time.

Items written in the development process can have lot of limitations. How suitable are yours? Much time and effort can be saved by having someone with scale development expertise review your items.

Before committing to data-collection, it can also be useful to do pre-validation checks such as end-user cognitive interviews (are they interpreting the items the way you intended?) and assessments of content adequacy (how quickly and accurately can experts classify your items?). These checks can identify problems while there’s still time to fix them.

A carefully designed validation study administers the tool to suitable end-users and analyses response patterns. Factor analyses help identify problem items, allowing scales to be refined before assessing their psychometric properties (e.g., validity, reliability). Other insights may also be possible, such as predictive indicators to demonstrate the value of a tool and group norms to facilitate meaningful interpretation of responses. This is complex work that an expert analyst can do faster and better.

What’s next? I can prepare you a technical manual to specify the merits of your tool and support effective usage. I can develop report templates that help you communicate results clearly. I can also design and deliver training for those who will be administering the tool and/or those involved in interpreting its results.